Roadmap Consulting
Independent Qargo specialist for UK hauliers, 3PLs and pallet network members

Already on Qargo? Let's get your planners using all of it.

Most operators get a couple of training sessions, spread across a 12-week onboarding, then spend months logging jobs instead of planning them. I used to run Qargo onboardings. Now I work independently, for you, to get planning, rate cards, invoicing and network links doing the job you bought Qargo for.

A 30-minute chat about your operation, then a written plan in your inbox within two working days: what to fix first, the main risks, and what your team can do themselves. Yours to keep. No cost, no commitment. See a sample plan (PDF, 1 page)

  • BackgroundFormer Customer Onboarding Manager at Qargo. Transport roles at XPO, Amazon, UPS and A.S. Watson
  • Current workRolling out Qargo across a UK logistics group's 13 transport depots
  • IndependentNot employed by, partnered with or endorsed by Qargo
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Sound familiar?

Signs your Qargo setup is working against you

These come up again and again after go-live. None of them means you chose the wrong system. They mean the setup has not caught up with how you work.

  • Jobs go into Qargo, but the real planning still happens on a whiteboard, a spreadsheet or in someone's head.
  • Rate cards and fuel surcharge do not price every job correctly, so invoices get checked and changed by hand.
  • Updates to a pallet network or a customer do not always go through, so someone keys them in again.
  • The people trained at go-live have moved on, and new starters learn from whoever sits next to them.
  • Each problem gets its own support ticket, but nobody has looked at how the whole setup fits your operation.
What I do

Qargo training, health checks and fixes, on your own jobs

Planning and scheduling training

Hands-on sessions at your depot with your planners, using your own work, not a demo account.

  • Planning trips and loads, not just logging jobs
  • Subcontracting, reloads and backloads
  • Short written guides for new starters

Setup health check

I go through your setup against how you actually run the operation.

  • Customers, addresses, services and documents
  • Users, permissions and views
  • A written list of fixes, most valuable first

Rates and invoicing

Jobs priced right first time, and invoices out without keying anything twice.

  • Rate cards, fuel surcharge and extras
  • Self-billing and subcontractor costs
  • Exports to your accounts package

Links and new depots

Connect Qargo to the rest of the business, and bring more of it across.

  • Pallet networks such as Palletline and Palletforce
  • Telematics and customer data links
  • Adding a depot, a group company or a business you have bought

I also build reports and time-saving tools on Qargo's API, so managers get answers without waiting on anyone.

How it works

From the first call to planners who trust the system

  1. Chat

    30 minutes on how you plan, price and invoice today, and where Qargo is getting in the way.

    You get: a clear picture of the problem

  2. Plan

    Within two working days I send a one-page plan: what to fix first, the risks, and what your team can do themselves.

    You get: a written plan, yours to keep

  3. Fix and train

    If you want my help, I put the setup right and train your team on site, around the working day.

    You get: a setup that fits your operation

  4. 30-day check

    I come back to see how the team is using it, sort what is left and leave clear notes.

    You get: a written review of what works and what does not

Why an independent specialist

I know Qargo from the inside, and I work for you

I was a Customer Onboarding Manager at Qargo, taking UK hauliers, 3PLs and pallet network members from kick-off to go-live. I know which settings matter, what a standard onboarding has no time for, and what gets left to the customer.

I am not employed by, partnered with or endorsed by Qargo. Keep using Qargo's support for faults. I help with the part between the software and your operation: how it is set up, and how your team uses it.

Before Qargo I worked in transport operations at XPO, Amazon, UPS and A.S. Watson, so I know what a traffic office is up against on a Monday morning.

Role
Principal Consultant
Specialism
Qargo setup, training and rollouts for UK road freight
Also
Any TMS project, including choosing a system
Based
Cardiff, on site anywhere in the UK
Insurance
Professional indemnity and public liability
Questions

Common questions

Are you part of Qargo?

No. Roadmap Consulting is an independent company. I used to work at Qargo, but I am not employed by, partnered with or endorsed by them.

Will this get in the way of Qargo's own support?

No. Keep raising faults with Qargo as you do now. My work is about how your setup fits the way you operate, and how well your team knows it.

We have only just gone live. Is it too early?

No. The first few months are when habits form. Putting the setup right now saves months of workarounds later.

Do you only work with Qargo?

No. I help with any TMS project, from choosing a system to getting every depot live. Qargo is where I have the deepest knowledge.

What does the one-page plan cost?

Nothing. A 30-minute chat, then a written plan you keep. If you want help with the work after that, we agree the scope and the price before anything starts.

Contact

Want more out of Qargo?

Tell me what is getting in the way. Within two working days of our 30-minute chat, I send you a one-page written plan. Yours to keep. No cost, no commitment.

This is for hauliers, 3PLs and pallet network members already on Qargo or about to go live, whether you run one depot or twenty.

Choosing or moving to a new TMS instead? See how I help with that.

Email
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